EXCELLENT  
  
 Based on 641 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Greta Skelton 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Jacob the dentist who dealt with me
Was amazing. The procedure took a long time it was worth it. My two front teeth were chipped and stained
They are now perfect
And a perfect colour match to my other teeth Thank you so much
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sarah FromShields 
 
 
 
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The dentist was nice but they charge twice as much as other private dentists. They took on my case but then other dentists have said they wouldn’t do it as it wouldn’t work. So they’re just money grabbing I feel. I’ve gone elsewhere.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 JAMES HUGHES 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
First class treatment appointment sorted treatment arranged stress free Jacob & Ben. good team
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Brett Walker 
 
 
 
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Literally the most unreliable dentist you'll ever have the none pleasure of meeting.

The dentist is constantly on the sick so you have you're appointments cancelled one time after another with not as much as an apology, it's that bad I have actually changed dentist.

I hear they have got rid of all there working NHS pacients to go strictly private so they can hike there prices up to the max.

Great job (NOT)
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 LesleyP 
 
 
 
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Very difficult to get through to the Sunderland surgery on the phone.
I called at 4.48pm, 12 minutes before they closed, and kept getting a recorded message saying they were busy and to try again later.
It's the same every time I phone.
When they left the NHS they promised things would improve - they haven't.
The dental card, when you can get through to make an appointment, is ok
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 N N 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing job done by Jacob. He is an attentive listener and did exactly what I wanted. Quick, efficient and no pain. Coming back for a few more treatments. Thank you. :)
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Beth 
 
 
 
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Excellent service! Jacob at Westmount carried out my treatment and it was 10/10 service. I’m so happy and feel so much more confident with my smile and it’s all down to him! The staff are also very helpful and kind. I’d definitely recommend!
Thank you!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 paul stanley 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great visit!. Teeth sorted to a high standard by pleasant staff. If I look after my teeth the way I was told by the Dentist, I may never go there again! So I never went there ever again! That review was before they dumped all NHS  patients!🤨🤨🤨🤨🤨🤨
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lee Anthony 
 
 
 
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Out to fleece patients and it’s as simple as that. Got to keep the Ferrari’s the owners have financed. My wife is a patient here, over the past 18 months she’s had 5 fillings they say she needed and everyone has fallen out causing her a lot of stress & discomfort. Quality and duty of care is zero. Customer service is non-existent and all part of their marketing ploy to make you desperate and thankful for the sham of a service they provide..They take advantage of people to line their pockets and need closing down. Avoid.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jemma Clark 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
From the age of 11, I was registered at West Mount and they were always friendly, caring and committed to providing the best service. I remained an NHS Patient with them for over 30 years ensuring my regular check ups. From around the year 2000 they started to introduce the private side to the practice this was when it started to go down hill. They because focussed on £££ and everytime you went for your NHS check up, it was always, ‘you need this’ or ’you need that’ and ‘it will cost ??? Which was very frustrating.
But then Covid hit and without any warning, notification or email, letter, nothing, I was struck off. And told there was no spaces for NHS patients available. They would happily take me as a private patient though! For £106 just for an initial consult then more £££ for whatever treatment, this is absolutely disgusting. Over 30 years and this is how they treat their patients, it’s all just greed !